Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, or contact us for support. This information may include your name, email address, phone number, and information about your students.

How We Use Your Information

We use the information we collect to operate, maintain, and provide the features and functionality of the Lunchday service. This includes processing your orders, communicating with you, and providing customer support.

Information Sharing

We do not share your personal information with third parties except as necessary to provide our services (e.g., sharing order details with schools and vendors) or as required by law.

Your Choices

You may update or correct your account information at any time by logging into your account.

Email Communications & Privacy

Lunchday.ca uses email communications strictly to support the operation of our service and to keep users informed about important account, order, and school-related activity.

Purpose of Email Communication

Emails sent by Lunchday.ca are transactional and service-related, including but not limited to:

• Account creation and login notifications
• School lunch order confirmations
• Payment receipts and payment status updates
• Menu availability announcements and order cutoff reminders
• Important notifications related to a student, class, school, or account

We do not send unsolicited marketing emails and do not sell, rent, or share email addresses with third parties for advertising purposes.

Consent & Email Collection

Email addresses are collected directly from users when they:

• Create an account on Lunchday.ca
• Place an order
• Manage student, school, or payment information

By providing an email address and using the platform, users consent to receiving emails that are necessary to deliver the Lunchday.ca service.

Canadian Anti-Spam Legislation (CASL) Compliance

Lunchday.ca complies with Canada’s Anti-Spam Legislation (CASL).

Emails are sent only where express or implied consent exists, including situations where users voluntarily provide their email address as part of using the service. All non-essential communications include a clear and easy-to-use unsubscribe mechanism.

Users may withdraw consent for non-essential emails at any time. Essential service emails (such as order confirmations and receipts) may still be sent, as they are required to provide the service.

Email Delivery & Third-Party Services

Lunchday.ca uses Brevo Email Service to send emails securely and reliably. Email addresses are processed only for delivery and service-related purposes and are not used for external marketing.

Bounce, Complaint & Suppression Management

We actively manage email delivery and list hygiene:

• Email addresses that generate delivery failures (bounces) or spam complaints are automatically suppressed
• We do not continue sending emails to invalid or unsubscribed addresses

This protects user privacy and ensures responsible email practices.

Data Protection & Retention

Email addresses and related personal information are stored securely and retained only as long as necessary to operate the Lunchday.ca service or to comply with legal obligations. We take reasonable technical and organizational measures to protect personal data from unauthorized access or misuse.

Summary

Lunchday.ca is committed to responsible, consent-based email communication and complies with applicable Canadian privacy laws, including PIPEDA and CASL, as well as industry best practices.

Contact Us

If you have any questions about this Privacy Policy, please contact us at Revive Web Designs at revivewebdesigns@gmail.com.